NDIS Plan Management

Plan Management

Get The Support You Deserve

Your Partner in NDIS Plan Management


We can help you increase your financial and plan management skills, learn to self-manage your plan, pay providers, expand your choice of providers, and obtain NDIS plan budget reports for better budget oversight.

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NDIS Financial Support

NDIS Plan Management Specialists


A Plan Manager can alleviate the stress of managing your NDIS plan at no cost to you. Based in Melbourne, PotentialMe offers NDIS participants across Australia the freedom of choice and control without the hassle of account keeping and payment processing. As your Plan Manager, PotentialMe provides independent NDIS plan management that prioritises your needs.


We handle the financial management of your NDIS plan by receiving and paying invoices for the support provided to you. Additionally, we provide monthly statements summarising the supports paid to date and tracking your remaining funds.


Plan management is funded through your NDIS plan with no out-of-pocket cost to you, and it does not reduce the funding available for other supports. The funding for plan management is allocated under the category ‘Improved Life Choices’ and typically includes a set-up fee and a monthly processing fee.

Plan Management Services

Benefits of PotentialMe 


We recognise the uniqueness of each individual and are committed to customising support services to meet your specific needs and personal goals.

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Managing Your NDIS Funds

We handle your NDIS funds and guide you through your NDIS journey, making the process smooth and stress-free.

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Funded Separately

Our plan management services are funded separately in your plan, so there's no cost to you, and it doesn't reduce the funds available for your other supports.

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Flexibility, Choice, and Control

With plan management, you have increased control over how your plan funds are used. Like self-management, you can use both registered and unregistered NDIS providers.

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Personalised Support, Advice, and Budgeting

Our plan managers get to know you personally and help you navigate the NDIS, ensuring you maximise your funding and NDIS plan benefits.

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Free Up Your Time and Reduce Stress

While you enjoy more choice and control, our plan managers take care of the administrative and financial aspects of your plan. We receive and pay invoices directly from you or your service providers.

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Liaison

Our finance team serves as the independent link between you, your service providers, and the NDIS, ensuring your providers charge within the NDIS Pricing Arrangements. We process all your invoices accurately and on time, quickly resolve any invoice issues, and securely store all your records.

PotentialMe support workers assist participants in developing communication skills and strategies for daily life, engaging in social and community activities, transport support, and mastering tasks such as shopping, budgeting, cooking, and cleaning. 

Careview

Plan Management Online Portal


Our NDIS participants receive regular statements and reports through our exclusive NDIS app, which also allows them to view and approve invoices and check their funding in real-time. Additionally, our PC Portal offers 'view-only' access to plan funding for participants, families, support staff, and providers.

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Careview

Areas We Service

Local NDIS Support


Benefit from our dedicated local staff committed to delivering quality care and support within your community. Our goal is to empower individuals with mental disorders, psychiatric, and psychosocial disabilities to overcome functional limitations, gain more control over their lives, increase their independence, and enhance their ability to manage daily complexities, facilitating full and equal participation in the community.

map of Greater Melbourne

We serve a wide range of areas, including Banyule, Bayside, Boroondara, Brimbank, Cardinia, Casey, Darebin, Frankston, Glen Eira, Greater Dandenong, Hobsons Bay, Hume, Kingston, Knox, Manningham, Maribyrnong, Maroondah, Melbourne, Melton, Monash, Moonee Valley, Moreland, Mornington Peninsula, Nillumbik, Stonnington, Whitehorse, Whittlesea, Wyndham, Yarra, and Yarra Ranges. Additionally, our services extend to nearby regions of Melbourne and Geelong, including Ballarat, Bendigo, Melton, and Werribee.

What Our Participants Say

In Their Own Words


  • Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

  • Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • Review From

    Rachel G


    “From the first time I met Sarah, I knew that I was never gonna go anywhere else for my therapy. Sarah took a truly holistic approach to my treatment and included things like physical health, my relationship with my family, and my work responsibilities into account when giving me advice. I’m not sure where I would be without her.”

  • Review From

    Ashley S.


    “When I met Sarah, I was in a really bad place. Now, after weekly sessions over the last few months, I’m making steady progress with my mental and physical health, as well as my relationship with my loved ones. I have no hesitation in recommending PotentialMe OT services.”

  • Review From

    Timothy S.


    “When I first got my NDIS Plan, I had a lot of anxiety about managing my NDIS funding but ever since PotentialMe took over, I feel very comfortable and relaxed knowing that all my supports are paid accurately and on time and also feel great knowing how much funds I still have available at any time.”

  • Review From

    Janna M.


    “Gary is very professional and easy to deal with, he has taken the stress out of navigating around my NDIS Plan.”

  • Review From

    Melony D.


    “Gary is always available when I need him, he is very supportive, and I am confident that I am getting the right advice around my NDIS funding.”

  • Review From

    Kevin D.


    “One of the best things about PotentialMe OT is that they can fit around my schedule. Sarah would drive to my house for weekly sessions, and when that wasn’t possible, we would have our meetings on Zoom. This allowed me to prioritise my mental health without significantly impacting my busy life.”

  • Review From

    James R.


    “Ever since I joined PotentialMe, I am very impressed with how easy it is to get in touch, how quickly they respond and that they always have the information I need.”

  • Review From

    Michael A.


    “Sarah really took the time to understand exactly where I was coming from. She made me feel safe and heard and I always felt more confident after my sessions with her. She is always friendly, professional and I could tell that she really cared.”

For more information on how our services can benefit you or your loved ones under the NDIS, contact us at PotentialMe. We are here to support you every step of the way.

Get in touch with PotentialMe today to explore how we can empower you or your loved one to focus on achieving your goals through our NDIS plan management services. We are dedicated to supporting you every step of the way.

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